PHOCUS Direct Communication GmbH


    • Company type:
      • Service Provider
    • Year founded:
    • 1995
    • Employees (at the site):
    • 50
    • Turnover range:
    • not available
    • Products/services:
    • Established provider for integrated sales, marketing and business development services for products and services in the B2B-sector that need deep explanation; Unique service; Address supply; Address qualification; Outbund telemarketing; Inbound call center; Complete sales outsourcing; Lifecycle marketing; We accompany the target group of our customers along their whole lifecycle (acquisition of new customers, up-/cross-selling and re-activation of lost customers); Lead generation; Lead management; Arrangement of appointments; Activation of participants for events; email marketing; Database services; CRM; Service lines; Help desk; Call center consulting

    • Core competencies:
    • cold calling, new customer acquisition, customer loyalty, customer surveys based on Net Promoter Score, online lead generation. known brand in the German market for several years; Core competency is operative sales support; Integrated solutions exceed traditional call center/direct marketing approach; Our innovative marketing mix offers a noticable added value.

    • Language skills:
    • English
    • Key Tech / section:
      • Call and Communication Centers: Acquisition of customers
      • Call and Communication Centers: Hotline and service telephone, help desk
      • Call and Communication Centers: Outsourcing
      • Call and Communication Centers: Response handling
      • Call and Communication Centers: Sales by telephone
      • Call and Communication Centers: Sector specific communication services
      • Call and Communication Centers: Verification of addresses
    • Industries NACE:
      • 70: Activities of head offices; management consultancy activities
      • 70.2: Management consultancy activities
      • 73: Advertising and market research
    • Certification:
    • Partner des weltweit führenden Anbieters von webbasierten CRM-Lösungen
      Premium Partner für das B2B E-Mail Marketing des Anbieters SC-Networks/EVALANCHE.
      NPS®-Experte - Net Promoter Certified Associate.
      HubSpot Partner.

    • Sales markets - target industries:
    • B2B; IT; Telekommunikation; Logistik; Bauindustrie; Pharma; Chemie; Anlagen-/Maschinenbau; Fuhrpark-/Flottenmanagement; Travel Management/Hotellerie; Mineralöl/Schmierstoff/Industriegase; sonstige Dienstleistungen; Fuhrpark-/Flottenmanagement
    • Sales markets - target countries:
      • Austria
      • Belgium
      • Central African Republic
      • France
      • Germany
      • Luxembourg
      • Netherlands
      • Norway
      • Poland
      • Spain
      • Switzerland
      • United Arab Emirates
      • United Kingdom
    • Cooperation offers:
    • not available
    • Contact person:
    • Torsten Wolf (Mr.)
      - Sales / marketing
      - Cooperation

      Philipp Moder (Mr.)
      - Management
      - Cooperation