davero dialog GmbH
Information Technology
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Short facts
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- Service Provider
- Year founded 1989
- 580 Employees (site)
- Turnover: 5m - <10m EUR
Products/services: Hotline/service telephone; Order acceptance; Active sales by telephone; Help desk; Capacity-dependent outsourcing; Complaint management; Response handling; Qualification of addresses; Acquisition of new customers; Date agreement; Activation of ancient customers; Complete Outsourcing; Time-dependent outsourcing; Front office outsourcing; Job oriented outsourcing, Customer Relationship Managmenet, Loyality Marketing
Basic data
Company
davero dialog GmbH
Street
Am Pestalozziring 1-2
PC / City
91058 Erlangen
County
Middle Franconia
Phone
+49 9131 772-0
Fax
+49 9131 772-2325
Homepage
Language skills
English, German, Turkish
Contact person
Sales / marketing: Ingrid Focsa (Mrs.)
Profile/competences
Core competencies
defacto call center GmbH specializes in service center and call center services. State of the art technical equipment, careful selection of personnel and optimal processes have made defacto the german quality leader for complex call center projects. defacto performs all call center tasks such as inbound/outbound calls and email manaement in 12 languages as well as advisory services during the set-up of your call-center
Key sectors / sub-sectors
- Information Technology: Call and Communication Centers
NACE industries
- Advertising and market research 73
- Market research and public opinion polling 73.2
- Market research and public opinion polling 73.20
- Office administrative, office support and other business support activities 82
- Activities of call centres 82.2
- Activities of call centres 82.20
Certifications
not available
Sales markets - target industries
Telekommunikation; Finanzdienstleister; Gesundheitsmarkt; Government; Energieversorger; IT; (Versand)Handel;
Sales markets - target countries
Germany, Turkey
Cooperation offers
not available