ASC Technologies AG

Cultural and Creative Industries, Electrical Engineering & Electronics, Information Technology

Products/services: Digital speech recording, digital speech recording and reproduction; Software for quality monitoring and quality control Voice recording; Communications recording; Threat call recording; Browser-based search and replay; Quality monitoring; VoIP Recording; Software for agent evaluation; Evaluation of customer communication; Record and analyze communications; Liability Recording; Voice over IP Recording; Internet Telephony; Speech Analysis; Performance Improvement; Call Center Equipment; Contact Center Equipment; Business Process Optimization

    • Short facts
      • Manufacturer
      • Research & Development
      • Service Provider
    • Year founded 1964
    • 140 Employees (site)
    • Turnover: not available
    Company
    ASC Technologies AG
    Street
    Seibelstr. 2-4
    PC/City
    63768 Hösbach
    County
    Aschaffenburg / Lower Franconia
    Phone
    +49 6021 5001-0
    Fax
    +49 6021 5001-310
    Email
    hq@asc.de
    Homepage
    http://www.asc.de
    Language skills
    English, French, German, Japanese, Polish, Portuguese, Russian
    Contact person
    Management: Marco Müller (Mr.)
    Management: Dr. Frank Schaffrath (Mr.)
    Sales / marketing: Patrick Salg (Mr.)
    Cooperation: Katrin Henkel (Mrs.)
    Location Map
    Key to Bavaria Map
  • Core competencies

    ASC is a worldwide leading software company with innovative solutions to record, analyze and evaluate communications. All multimedia interactions in contact centers, financial institutions and public safety organizations are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action.
    ASC solutions make customer experience measurable. Specific actions can be taken to significantly improve customer retention, increasing corporate revenue and creating sustained loyal customers. Thus, ASC’s clients are always one step ahead of the competition.

    Key sectors / sub-sectors
    • Cultural and Creative Industries: Software and games
    • Electrical Engineering & Electronics: Communication technology
    • Information Technology: Call and Communication Centers
    • Information Technology: Communication software
    • Information Technology: Fixed line communication systems
    • Information Technology: Signaling equipment, security and monitoring systems
    • Information Technology: Technical services for information and communication technology
    NACE industries
    • Manufacture of computer, electronic and optical products 26
    • Manufacture of communication equipment 26.3
    • Manufacture of communication equipment 26.30
    • Telecommunications 61
    • Wireless telecommunications activities 61.2
    • Wireless telecommunications activities 61.20
    Certification

    ISO 9001, ISO 14001

    Sales markets - target industries
    Call Center; Finanzdienstleister; Organe der öffentlichen Sicherheit, Feuerwehr, Polizei, Luftverkehrskontrolle
    Sales markets - target countries
    China, France, Germany, Italy, Japan, Singapore, Switzerland, United Kingdom, United States
    Cooperation offers
    not available