ASC Technologies AG

Cultural and Creative Industries, Electrical Engineering & Electronics, Information Technology

  • Short facts

    • Manufacturer
    • Research & Development
    • Service Provider
  • Year founded 1964
  • 140 Employees (site)
  • Turnover: not available

Products/services: Digital speech recording, digital speech recording and reproduction; Software for quality monitoring and quality control Voice recording; Communications recording; Threat call recording; Browser-based search and replay; Quality monitoring; VoIP Recording; Software for agent evaluation; Evaluation of customer communication; Record and analyze communications; Liability Recording; Voice over IP Recording; Internet Telephony; Speech Analysis; Performance Improvement; Call Center Equipment; Contact Center Equipment; Business Process Optimization

Basic data

Company

ASC Technologies AG

Street

Seibelstr. 2-4

PC / City

63768 Hösbach

County

Lower Franconia

Phone

+49 6021 5001-0

Fax

+49 6021 5001-310

Language skills

English, French, German, Japanese, Polish, Portuguese, Russian

Contact person

Cooperation: Katrin Henkel (Mrs.)
Sales / marketing: Patrick Salg (Mr.)
Management: Marco Müller (Mr.)
Management: Dr. Frank Schaffrath (Mr.)

Profile/competences

Core competencies

ASC is a worldwide leading software company with innovative solutions to record, analyze and evaluate communications. All multimedia interactions in contact centers, financial institutions and public safety organizations are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action.
ASC solutions make customer experience measurable. Specific actions can be taken to significantly improve customer retention, increasing corporate revenue and creating sustained loyal customers. Thus, ASC’s clients are always one step ahead of the competition.

Key sectors / sub-sectors

  • Cultural and Creative Industries: Software and games
  • Electrical Engineering & Electronics: Communication technology
  • Information Technology: Call and Communication Centers
  • Information Technology: Communication software
  • Information Technology: Fixed line communication systems
  • Information Technology: Signaling equipment, security and monitoring systems
  • Information Technology: Technical services for information and communication technology

NACE industries

  • Manufacture of computer, electronic and optical products 26
  • Manufacture of communication equipment 26.3
  • Manufacture of communication equipment 26.30
  • Telecommunications 61
  • Wireless telecommunications activities 61.2
  • Wireless telecommunications activities 61.20

Certifications / awards

  • DIN EN ISO 9001
  • ISO 14001 - DIN EN ISO 14001

Sales markets - target industries

Call Center; Finanzdienstleister; Organe der öffentlichen Sicherheit, Feuerwehr, Polizei, Luftverkehrskontrolle

Sales markets - target countries

China, France, Germany, Italy, Japan, Singapore, Switzerland, United Kingdom, United States

Cooperation offers

not available