AD Focus Marketingberatung GmbH


    • Company type:
      • Service Provider
    • Year founded:
    • 1994
    • Employees (at the site):
    • 20
    • Turnover range:
    • not available
    • Products/services:
    • •Continual measuring of customer satisfaction.
      •Modular, adaptable Turn-Key solutions as Application-Service-Providing (ASP).
      •Individual development and integration of the software tools into the specific business processes and sales organisations of the company.
      •Processing and internet-based distribution of all data within the sales organisation.
      •Setting up and management of knowledge databases, operational instructions and controlling tools for the improvement of customer satisfaction.
      •Management and controlling tools for the management of improvement activities (continual improvement process).
      •Analysis and weighting of customer satisfaction factors crucial to success and of their influence on the purchasing decision.

    • Core competencies:
    • DM Direct Marketing
      CRM Customer Relationship Management
      CSI Customer Satisfaction Management

    • Language skills:
    • English
    • Key Tech / section:
      • Cultural and Creative Industries: Software and games
      • Information Technology: Communication software
      • Information Technology: Data processing services
      • Information Technology: Database systems, data administration
      • Information Technology: Embedded computer technology
      • Information Technology: IT services
      • Information Technology: Internet based services
      • Information Technology: Web service software and systems
    • Industries NACE:
      • 73.20: Market research and public opinion polling
      • 62: Computer programming, consultancy and related activities
      • 70: Activities of head offices; management consultancy activities
    • Certification:
    • not available

    • Sales markets - target industries:
    • Handel Automobile Franchise Handelsverbundgruppen Filialisten Fachmarktgruppen Versandhandel Hotel-/Gastronomie Verlage / TZ
    • Sales markets - target countries:
      • Belgium
      • Germany
      • United Kingdom
    • Cooperation offers:
    • not available
    • Contact person:
    • Thomas Merkel (Mr.)
      - Management
      - Sales / marketing
      - Purchasing
      - Research & development
      - Cooperation