TeleSys Kommunikationstechnik GmbH


    • Company type:
      • Distributor
      • Manufacturer
      • Research & Development
      • Service Provider
    • Year founded:
    • 1993
    • Employees (at the site):
    • 47
    • Turnover range:
    • <5m EUR
    • Products/services:
    • TeleSys is a System- and software vendor for contact center solutions and service.
      Specialist in campaign management, CRM and related telecommunications, ACD applications include consulting, implementation, service and development.
      TeleSys offers its own dialogue marketing / CRM software “TS DialogCenter” for a very efficient and flexible campaign management and workflow management, both In / Outbound. Operational processes are optimized to achieve a comprehensive customer management.

    • Core competencies:
    • Management Software,
      improved workflow,
      Agent function,
      flexible application,
      easy application for user

    • Language skills:
    • German
    • Key Tech / section:
      • Call and Communication Centers: Acquisition of customers
      • Call and Communication Centers: Complaint management
      • Call and Communication Centers: Date agreement
      • Call and Communication Centers: Hotline and service telephone, help desk
      • Call and Communication Centers: Order acceptance
      • Call and Communication Centers: Response handling
      • Call and Communication Centers: Verification of addresses
      • Information Technology: Software services
    • Industries NACE:
      • 61: Telecommunications
      • 63: Information service activities
    • Certification:
    • Premium Partner von Alcatel-Lucent und Siemens Enterprise
      TeleSys ist gelistet als Lieferant bei T-Systems
      Mitglied im CCVerband (Call Center Verband Deutschland)

    • Sales markets - target industries:
    • Inhouse Call Center, Service Center, Call Center, Dialog Center, Kundenservice, Finanzdienstleister,
    • Sales markets - target countries:
      • Austria
      • Germany
      • Switzerland
    • Cooperation offers:
    • not available
    • Contact person:
    • Dipl. - Ing. (FH) Herbert Müller (Mr.)
      - Management

      Katharina Förtsch (Mrs.)
      - Sales / marketing

      Gerhard Förtsch (Mr.)
      - Management
      - Sales / marketing