D+S communication center Augsburg GmbH

Company

    • Company type:
      • Service Provider
    • Year founded:
    • 2000
    • Employees (at the site):
    • 600
    • Turnover range:
    • 5m - <10m EUR
    • Products/services:
    • Communication services; Outbound, Inbound, Sales, Call Center-Services, Helpdesk, Customer Care, Business Process Management

    • Core competencies:
    • cca24-dialog center gmbh is a service center with about 600 employees taking over interaction with customers by all modern means of communication. cca24 is a modern outsourcing partner, who offer the support in realization and organization of in-house solutions.

    • Language skills:
    • English
      Finnish
      French
      German
      Greek
      Hungarian
      Italian
      Norwegian
      Polish
      Portuguese
      Russian
      Spanish
      Swedish
    • Key Tech / section:
      • Call and Communication Centers: Acquisition of customers
      • Call and Communication Centers: Hotline and service telephone, help desk
      • Call and Communication Centers: Order acceptance
      • Call and Communication Centers: Sales by telephone
      • Call and Communication Centers: Verification of addresses
    • Industries NACE:
      • 82.20: Activities of call centres
    • Certification:
    • Werden im 2. Halbjahr 2005 nach QMCC qualitymaster:CommunicationCenter zertifiziert. Audit findet im September 2005 statt.

    • Sales markets - target industries:
    • Eine Fixierung auf eine Zielbranche liegt nicht vor. Es gibt aber Kernzkompentenzen in den Bereichen Energieversorgung, Pharma, Medien, Entertainment und Marktforschung.
    • Sales markets - target countries:
      • Germany
      • Poland
    • Cooperation offers:
    • not available
    • Contact person:
    • Bernhard Magin (Mr.)
      - Management

      Ludwig Sieverding (Mr.)
      - Management