CommuniGate Kommunikationsservice GmbH

Company

    • Company type:
      • Service Provider
    • Year founded:
    • 1998
    • Employees (at the site):
    • 392
    • Turnover range:
    • 10m - <50m EUR
    • Products/services:
    • Hotline/service telephone; Order acceptance; Active sales by telephone; Capacity-dependent outsourcing; E-mail connection; Fax connection; Complaint management; Response handling; Qualification of addresses; Date agreement; Complete Outsourcing; Time-dependent outsourcing; Front office outsourcing; Order acceptance within Germany; ACD system; Call center software; IVR (speech processing system);...

    • Core competencies:
    • customer care services

    • Language skills:
    • English
      German
    • Key Tech / section:
      • Call and Communication Centers: Acquisition of customers
      • Call and Communication Centers: Complaint management
      • Call and Communication Centers: Date agreement
      • Call and Communication Centers: Hotline and service telephone, help desk
      • Call and Communication Centers: Outsourcing
      • Call and Communication Centers: Sector specific communication services
      • Call and Communication Centers: Verification of addresses
    • Industries NACE:
      • 64: Financial service activities, except insurance and pension funding
      • 64.2: Activities of holding companies
      • 64.20: Activities of holding companies
    • Certification:
    • PCI-DSS
      DIN EN ISO 9001:2008

    • Sales markets - target industries:
    • - Banken und Sparkassen - Energieversorgungsunternehmen - Versicherungsunternehmen - Unternehmen der Wohnungswirtschaft
    • Sales markets - target countries:
    • not available
    • Cooperation offers:
    • not available
    • Contact person:
    • Sprecher der Geschäftsführung Otto E. Vogel (Mr.)
      - Management