- Company type:
- Research & Development
- Service Provider
- Year founded:
- Employees (at the site):
- Turnover range:
- <5m EUR
Could You Be Reached, Do You Reach Your Customers? authensis provides the technical solution.
Independent of your communications infrastructure, authensis ACHAT optimises the efficiency of your customer interaction over phone, internet, e-mail and other media. authensis ACHAT integrates seamlessly in existing infrastructures and business applications. Developed on our own, authensis ACHAT can be flexibly customized.
authensis delivers innovative ACHAT based solutions to structure your business communication, fully integrated in your business processes. We guide and support you with our longstanding practice of technical expertise, from professional advice to design and implementation, including integration and support.
- Core competencies:
authensis - 20 Years of Experience
authensis AG - as an independent family-owned business - is a product and technology leader in the European market of system-independent call center solutions.
The authensis team develops, installs and services call center solutions in Germany since 1992. Today, authensis provides with the ACHAT suite a well established software to monitor and control business processes in multimedia call centers.
authensis has offices in Munich, Hamburg and Nuremberg. An open-minded partnership, a commited service team and the continuing development of ACHAT according to the customer's and market's needs define the relation with our customers.
authensis and the authensis products offer a highest degree of process quality, investment continuity and reliability, together with a market leading services quality.
- Language skills:
- Key Tech / section:
- Call and Communication Centers: Information systems for Call und Communication Centers
- Financial Services: Information systems for financial service providers
- Information Technology: Office automation
- Mechanical Engineering Industry: Information systems for engineering industries
- Industries NACE:
- 62: Computer programming, consultancy and related activities
u.a. an Kommunikationsplattformen der Firmen Unify, NEC, Philips, innovaphone AG
- Sales markets - target industries:
- Versicherungen und Banken Marktforschungsinstitute Gesundheitswesen Dienstleistungs-Callcenter VersandhandelIndustrie Gesundheitswesen
- Sales markets - target countries:
- Czech Republic
- Russian Federation
- United Kingdom
- United States
- Cooperation offers:
- Participation in bidders' associations for tailor-made communications solutions for customer service and the customer interface
- Contact person:
- Sales / marketing